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Job Description
  • Multiple full time positions at Elizabeth location
  • Innovative, growing and dynamic company
  • Become a sonnenWarrior!
About the Companysonnen believes clean, affordable, and reliable energy for all is one of the greatest challenges of our time. sonnen is a proven global leader in intelligent energy management solutions that provide greater energy control for residential customers – contributing to a cleaner and more reliable energy future. It is with great excitement that sonnen have just announced the establishment of a major manufacturing plant in Elizabeth, South Australia. The plant is expected to produce 10,000 batteries a year for households in Australia, New Zealand and the Asia Pacific. With the recent launch of the Home Battery Scheme, up to 40,000 households in South Australia will be eligible for subsidies to install sonnenBatterie systems under the $100 million government rebate scheme. In addition to manufacturing, the Elizabeth site will also accommodate sonnen’s Australian headquarters and its central Asia Pacific shipping facility.

The Role

Working at this start-up site you will be the first point of contact dealing with inbound telephone enquiries from customers Australia-wide. You will handle each and every call with the quality service that sonnen is known for whilst educating customers about sonnen products, rebates and the technical capacity of the system. Additionally, you will make outbound calls to follow up website enquiries with the objective of converting enquiries into sales. Located at Elizabeth, there are multiple roles on offer with the rostered requirements of the centre tentatively being 7.00am – 10.00pm from Monday – Friday. With growth happening quicker than a trip around the sun, you may soon have the opportunity to move into face-to-face customer service in a planned Adelaide CBD based retail outlet.

Skills and Experience
To be successful within these roles, you will have exceptional customer service experience, either phone-based or face-to-face in an environment supplying a service or goods to end consumers. You will be selling a complex product and will need an analytical mind with the ability to explain, demonstrate and sell the benefits of owning a sonnen battery and the various financial options available. Your success will be measured by sales KPIs and you will be able to demonstrate a track record in phone-based selling and customer service. Aligned with the sonnen values you will be passionate about the earth and renewable energy and excited to become part of the growth of the company.

sonnen has invested in South Australia and this is your opportunity to invest in the future of our state and the renewable energy sector. Are you a lateral thinker? An idealist? A visionary? A free spirit? A world changer? Then you are a sonnenWarrior. You determine your own future. You never content yourself with what is. You love innovation, and let yourself be inspired and enthuse others. You network with people openly, here and now. You are a radiant bundle of energy. The sun (or Sonne as it is known in German) always shines on your face. This is the essence of sonnen – have big goals and tackle opportunities clearly and cleverly.

To learn more about sonnen, visit

If you want to grow with sonnen and shape the energy future, applications in Microsoft Word only should be forwarded to Rebecca Ramsden
Quoting reference number 23631
Telephone enquiries are welcome on 8100 8870
Email: Please click the ''Apply'' button below.

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