Are you an experienced collector?
Do you have exceptional customer service skills?
Are you looking for a full time Monday- Friday 9-5 position?
About Good to Go Loans:
Good to Go Loans is a leading financial service provider offering a range of financial solutions to consumers.
About the role:You will be heading up our collections department and required to perform the following:
Successful Candidate:To be considered for this position, you will ideally have 2-3 years’ experience within a collections or customer service environment performing similar duties and be a tenacious phone collector. You will also have attributes such as:
- Dispute handling and conflict resolution
- High volume of collections calls
- Negotiating payment terms and arrangements
- Performing skip tracing
- Administrative tasks as required
- Excellent communication and customer service skills
- Strong negotiation skills and excellent phone manners
- Experienced in skip tracing debtors
- Strong work ethics
- Superior phone manner and interpersonal skills
- Be an active participant in a team based environment
- Knowledge of regulatory requirement and legislation