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Collections Officer

McGraths Hill , New South Wales
Only English Required
Job Ref:
Job Description
Are you an experienced collector?
Do you have exceptional customer service skills?
Are you looking for a full time Monday- Friday 9-5 position?


About Good to Go Loans:
Good to Go Loans is a leading financial service provider offering a range of financial solutions to consumers.

About the role:You will be heading up our collections department and required to perform the following:

  • Dispute handling and conflict resolution
  • High volume of collections calls
  • Negotiating payment terms and arrangements
  • Performing skip tracing
  • Administrative tasks as required
Successful Candidate:To be considered for this position, you will ideally have 2-3 years’ experience within a collections or customer service environment performing similar duties and be a tenacious phone collector. You will also have attributes such as:
  • Excellent communication and customer service skills
  • Strong negotiation skills and excellent phone manners
  • Experienced in skip tracing debtors
  • Strong work ethics
  • Superior phone manner and interpersonal skills
  • Be an active participant in a team based environment
  • Knowledge of regulatory requirement and legislation
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